When a gambling or gaming platform goes down—even briefly—users notice. Whether it’s a planned update or a sudden outage, transparency isn’t optional. How you communicate during downtime directly affects player trust, churn risk, and even regulatory perception. A well-run status page, paired with clear incident communication, turns a negative into an opportunity to build credibility.… Continue reading Outages and Status Pages: Transparency Done Right
Month: July 2025
How random number generators work in slot machines: Why are they important?
Every conceivable slot machine that you can find in an online casino or a land-based casino in Germany is equipped with a so-called random number generator (RNG). This RNG is the invisible heart of the slot machine and ensures that every game, every spin of the reels, is random and therefore completely unpredictable. The truth… Continue reading How random number generators work in slot machines: Why are they important?